On Monday I was in a bit of a rush but in major need of a coffee.. I had not eaten since breakfast, it was 2pm and I did not have time to stop! I hopped off the train and despite hearing not so good reviews about this place, I decided to get a coffee at Coffee HQ located in Flinders st station.
Now I know that it is a fairly busy place but it really did lack good customer service.. I was trying my hardest and sweetest to squeeze out a smile when I ordered my usual weak latte, buuuut nothing! Just before I ordered a lady before me ordered her coffee extra hot and I was hoping and praying that they would not use the same milk in mine..
I sat down and went to drink my coffee and totally burned my tongue.. I took my coffee back and said I think that she used the extra hot milk in my coffee and can i please have some cold milk in it. She asked me if it was too hot, she was totally serious! Umm yep, just a tad :-p
Finally when I got to sit down and drink my coffee I was surprised that it tasted really creamy and really yummy. Still as I drank my poor tongue hurt!
So for a round up experience of bad service, a burnt tongue and nice coffee, I give Coffee HQ a 6/10.
Annie Bean xx